Privacy Policy
This Privacy Policy explains what personal information Stratagen Group collects when you use Stratagen CryptoEdge ("the Service"), how we use it, who we share it with, and the choices you have. By using the Service you agree to this Policy.
1. Information we collect
You provide directly
- Account information: email address, communication preferences.
- Identity verification information: government-issued ID, photograph, date of birth, address, and other information collected by our KYC vendor to satisfy AML and sanctions-screening obligations.
- Commitment metadata: amount, lock period, risk-profile selection.
Collected automatically
- Usage and device data: IP address, browser type, pages viewed, timestamps, and similar log data used for security and debugging.
- On-chain data: wallet addresses we generate for you and the public transaction history associated with those addresses.
2. How we use information
- To create and operate your account and provide the Service.
- To verify your identity and comply with AML, sanctions, and other applicable financial-services regulations.
- To detect, prevent, and investigate fraud, security incidents, and abuse of the Service.
- To communicate with you about your account, your transactions, and changes to the Service.
- To improve the Service and develop new features. We do not use your personal information to train third-party AI models.
3. Who we share information with
- Identity and wallet provider (Privy, Inc.): for authentication and wallet custody.
- KYC and AML vendor (Sumsub): for identity verification and sanctions screening.
- Blockchain analytics vendors: for transaction risk screening prior to crediting deposits.
- Infrastructure providers: hosting, database, email, and logging providers under contracts that restrict their use of your information to providing services to us.
- Regulators, law enforcement, and courts: where we are legally required to disclose information, or where disclosure is reasonably necessary to protect the rights, property, or safety of Stratagen, our customers, or the public.
- Successors in interest: if we are involved in a merger, acquisition, or asset sale, we may transfer information to the successor entity subject to the protections of this Policy.
We do not sell personal information.
4. Retention
We retain account, transaction, and KYC information for as long as your account is open and for the period required by applicable financial-services record-keeping rules after your account closes (typically five to seven years). We may retain de-identified or aggregated data beyond that period for analytics and product improvement.
5. Security
We use industry-standard administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure; in the event of a breach affecting your personal information, we will notify you and any regulators as required by applicable law.
6. Your choices and rights
Depending on your jurisdiction, you may have the right to access, correct, port, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact support@stratagengroup.com. We may need to verify your identity before responding. Some requests may be limited by our obligation to retain records under financial-services law.
7. International transfers
We are based in the United States and use service providers in the United States and other countries. Where personal information is transferred from another jurisdiction to the United States, we rely on the contractual safeguards required by the relevant data-protection law.
8. Children
The Service is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18.
9. Changes to this Policy
We may update this Policy from time to time. The version in effect when you clicked through during sign-up will continue to apply unless we notify you of an updated version and you accept it.
10. Contact
Privacy questions can be sent to support@stratagengroup.com.